Shipping Information
We use Royal Mail Recorded Delivery 48 to ensure your order reaches you safely and on time.

• Processing Time: Orders are typically processed and dispatched within 1-2 business days.
• Delivery Time: Royal Mail Recorded Delivery ensures your package arrives within 2-5 business days, depending on your location.
• Tracking: Once your order is dispatched, you’ll receive a tracking number so you can monitor your shipment every step of the way.
• Delivery Costs: Shipping costs are calculated at checkout.

Returns & Exchanges
We want you to love your purchase, but if something isn’t quite right, we’re here to help!

• Eligibility for Returns: You can return items within 14 days of receipt, provided they are unused, in their original packaging, and in resalable condition.
• Important Note: Returned items must be unboxed, unopened, and unattached. Any item that shows signs of use or tampering will not be eligible for a refund or exchange.
• How to Return: Simply contact us with your order details, and we’ll guide you through the return process.
• Refunds: Once we receive and inspect your returned item, we’ll process your refund within 7 business days. Refunds will be issued to your original payment method.
• Exchanges: If you’d like to exchange an item, let us know, and we’ll assist you in finding the perfect replacement.

Important Notes:

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• For your peace of mind, we recommend using a tracked service for returns.

If you have any questions about shipping or returns, feel free to contact us using our Contact Form, or our phone number and we’ll be happy to assist you!